Terms of Service

Counsel review draft. These terms are pending counsel initials before production launch and may change before they take effect. Last updated September 2026.

1. Who may use HerpDate

• You must be 18 or older. We collect your date of birth at sign-up and refuse accounts that do not meet the age gate; refused sign-ups are not retained.
• One account per person. You are responsible for keeping your credentials private.

2. A dating service, not medical care

• HerpDate is a dating service for adults. We do not provide medical advice, diagnosis, or medical care, and nothing in the app should be read as such.
• We do not require you to enter a diagnosis. Any health information you choose to share in your profile or messages is your own choice.
• Reputable educational resources are linked for information only; they are not a substitute for professional guidance.

3. Acceptable use

• No harassment, hate, scams, spam, outing other members, or illegal content.
• Photos must be yours or ones you have the right to share. Photos stay hidden from discovery until they pass moderation review.
• No scraping, automation, or attempts to access other members' private data.

4. Safety and enforcement

• We may warn, suspend, or ban accounts that violate these terms or our community guidelines.
• Blocking is bidirectional: a blocked member cannot view your profile or contact you.
• Reports are reviewed by our trust and safety process. In an emergency, contact local authorities first.

5. Subscriptions and purchases

• Paid plans are billed through our payment provider. Prices are shown at checkout before you pay.
• Checkout stays in test mode until counsel review is initialed; no live charges occur before then.
• Refunds follow the policy stated at checkout and applicable consumer law.

6. Your content and data

• You keep ownership of your photos, profile text, and messages. You grant us a license to host and display them to other members as the service requires.
• Member controls let you edit your profile, remove health-related text from your bio and prompt answers, export your data, pause discovery, and request deletion.
• We do not allow AI service providers to train models on your content. See the Privacy Policy for the full data picture.

7. Changes and contact

• We will post material changes here before they take effect.
• Questions about these terms: see the support contact in the app once support mailbox details are published.